Importing/Exporting failed “Something Bad Happened“

[Adrian_L (Adrian Lorica)]

I am continuing to see this database access error in the main.log, which I think is what’s causing that “Something Bad Happened“ error.

[2026-04-14 08:41:15.963] [error] Error - DK0051: DELETE_SITE_DATABASE: Error (1): UERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: YES)

Can you please try the steps that Vlad has provided on this other thread here one more time?

Error: Something bad happened - when trying to import site from myKinsta

Hello @wpcreative-jw As discussed in our chat, I’m posting a complete step by step instructions, if needed in the future. @Seyed My colleague and I gave you the steps in the other threads, but I wanted to tag you here as well. Note: This applies to fixing the issues with site creation that are caused by database access error (in DevKinsta main.log, it’s → ERROR 1045 (28000): Access denied for user ‘root’@‘localhost’ (using password: YES) ). Part ONE - RESETING ‘root’ USER PASSW…