PC Crashed and sites disappeared

DevKinsta sites have disappeared on a PC crash and restart.

DevKinsta wants me to reimport sites and starting as if a first time use. Closed and restated docker and DevKinsta a few times. Checked all C drive and no view of the sites that were on WSL folder structure. WSL links no longer active. Cannot access anything. No view of the site on the local drive. New Main.log and old dont seem to give any details for me. Appreciate any signpost to diagnose the issue.

Tracked this issue to
When DevKinsta started this morning at 08:30, it ran a cleanSiteList function that explicitly deleted the site contents:

[08:30:56] [cleanSiteList] Update site list
[08:30:56] [cleanSiteList] Delete site contents
[08:30:56] [cleanSiteList] Delete site contents

This happened because config.json had "sites": [] — the local site registry was empty (likely corrupted after a Docker Desktop restart), so DevKinsta treated the existing folders as orphans and wiped them

Hello @deve :waving_hand: Welcome to Kinsta community!

I’m really sorry to hear that you’re experiencing such an issue. I have to say that I’m not aware of any similar case. It might be a WSL issue and It’s highly unlikely that there’s anything we can do but I would advise:

  • creating a system restore point in your Windows
  • checking for previous restore points to see if you can extract the data/sites

Kind regards
Vladimir M

I’m having the same issue, my friend is having the same issue. Every time i create a site, it stays there for a while and randomly disappears. The docker itself still has the site so it doesn’t really matter, but visually Devkinsta cant find the sites anymore. I had to create a work-around for this. At the beginning I was so lost what happened, all I did was restart my computer and the sites were gone. But then I found that the Docker containers luckily still hold the data. Currently I have 3 sites running inside the dockers, but DevKinsta shows non of them.

@Brandon

Welcome to the Kinsta Community1

This case seems a bit weird. It’s my first time hearing this issue. So we can review this more closely, can you please provide us the following information:

Machine Operation System version:
DevKinsta Version:
Docker Desktop Version:

Please also share the main.log from DevKinsta with us. If you’re on Windows, you can click the “Reveal log file in File Manager” in DevKinsta’s Help and Support page.

(main.log redacted)
here the log where i added a new website called “mendali” and again, it disappeared today after 2-3 days or so. Ill also add an image below(second comment as i cant add multiple images in one comment) of the 3 sites i have inside the docker and i can perfectly open and edit them so i basically just need the initial devkinsta interface to create me the website and thats it. Im already counting on it disappearing later :smiley: . The log seems pretty random to me, maybe more useful to you. I haven’t gone through it much.

as you can see, non of my sites are visible

image

current docker version is 4.61.0 (219004)

@Brandon,

It doesn’t appear that this is a widespread issue with the app. I suspect there may be some software or program on your machine that is conflicting with our DevKinsta app. The sites displayed in the DevKinsta dashboard are primarily managed by the config.json file. Could you please check the config.json file to see if the site details for “mendali” are still present?

The config.json file is typically located at:
/mnt/c/Users/<yourusername>/AppData/Roaming/Devkinsta

It should look like this in the screenshot.